Checklist for Trust between People and Automation.
TiA-Jian
- What it measures
- Trust and distrust in automated systems across 12 empirically derived facets including deception, suspicion, harm, confidence, security, integrity, dependability, reliability and familiarity.
- Length and format
- 12 items. 7-pt ratings (self-report questionnaire)
- Language versions
- German, Chinese, Japanese and Korean adaptations reported - count unverified
- Normative data
- No normative data held in our reference library for this instrument. That is a statement about our library, not about the published literature.
- Licence
- open with attribution
Licence classification is a research judgement by the catalogue’s authors, not legal advice, and it can be out of date. Confirm terms with the copyright holder or publisher before using an instrument, especially for commercial use.
- Reference
- Jian, J.-Y., Bisantz, A.M., & Drury, C.G. (2000). Foundations for an empirically determined scale of trust in automated systems. International Journal of Cognitive Ergonomics, 4(1), 53-71. https://doi.org/10.1207/S15327566IJCE0401_04
Choosing between this and the alternatives
We do not deliver this instrument. If you are selecting a measure for a research programme, a national survey or an assessment product, and the question is which instrument, in which language, against which norms and under which licence, that is the work we do.
Talk to us about instrument selection