Job Satisfaction Survey.
JSS
Job satisfaction across nine facets: Pay, Promotion, Supervision, Fringe Benefits, Contingent Rewards, Operating Conditions, Co-workers, Nature of Work, Communication. Sum of all 36 = total satisfaction.
- Provisionally grouped under
- Length and format
- 36 (9 facets x 4 items). 6-pt agree/disagree Likert (mix of positively and negatively keyed items) (self-report questionnaire)
- Language versions
- 30+ langs (Spector lists translations contributed by users), incl. ES, ZH, AR, FA, TR, PT
- Licence
- open with attribution
Licence classification is a research judgement by the catalogue’s authors, not legal advice, and it can be out of date. Confirm terms with the copyright holder or publisher before using an instrument, especially for commercial use.
- Reference
- Spector, P.E. (1985). Measurement of human service staff satisfaction: Development of the Job Satisfaction Survey. American Journal of Community Psychology, 13(6), 693-713. https://paulspector.com/
More in Work: attitudes and wellbeing
- CBI - Copenhagen Burnout Inventory
19 (6 / 7 / 6). public-domain / open.
- Andrews-Withey Job Satisfaction / Faces single-item measures
1-5 (single-item or very short). public-domain / open.
- AWS - Areas of Worklife Survey
28 (full); 18 (short, 6 areas x 3). copyrighted - commercial.
- BWAS - Bergen Work Addiction Scale
7 items. open with attribution.
- BRJSI - Brayfield-Rothe Index of Job Satisfaction
18; 5-item short form widely used. public-domain / open.
- BJSQ - Brief Job Stress Questionnaire
57 (standard); 23-item short form. public-domain / open.
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