OCB-I / OCB-O Scale (Williams & Anderson).

OCB-I/OCB-O

What it measures

Organizational citizenship behaviour split by target - OCB directed at Individuals (OCB-I) vs at the Organization (OCB-O); often fielded with an In-Role Behaviour (IRB) scale.

Length and format

14 (7 OCB-I + 7 OCB-O); ~21 with the In-Role Behaviour items. Likert; self or supervisor report (self-report questionnaire)

Language versions

Many languages incl. ZH, ES, PT, TR, AR, FR (validated adaptations).

Normative data

No normative data held in our reference library for this instrument. That is a statement about our library, not about the published literature.

Licence

open with attribution

Licence classification is a research judgement by the catalogue’s authors, not legal advice, and it can be out of date. Confirm terms with the copyright holder or publisher before using an instrument, especially for commercial use.

Reference

Williams, L. J., & Anderson, S. E. (1991). Job satisfaction and organizational commitment as predictors of OCB and in-role behaviors. Journal of Management, 17, 601-617. https://doi.org/10.1177/014920639101700305

https://doi.org/10.1177/014920639101700305