Organizational Citizenship Behavior (OCB-I / OCB-O, Lee & Allen).
OCB-IO
- What it measures
- OCB by target: behaviors benefiting Individuals (OCB-I) vs the Organization (OCB-O). (Williams & Anderson 1991 introduced the I/O target distinction; Lee & Allen 2002 provide a 16-item affect/cognition-linked measure.)
- Length and format
- 16 (Lee & Allen, 8 OCB-I + 8 OCB-O); 14 (Williams & Anderson, 7+7). 7-pt agreement/frequency Likert (self-report questionnaire)
- Language versions
- Many incl. ES, ZH, KO, AR, PT and others
- Normative data
- No normative data held in our reference library for this instrument. That is a statement about our library, not about the published literature.
- Licence
- open with attribution
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- Reference
- Lee, K., & Allen, N.J. (2002). Organizational citizenship behavior and workplace deviance. Journal of Applied Psychology, 87(1), 131-142. (Williams & Anderson 1991, Journal of Management, 17, 601-617.)
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